If it’s a Salt-Free Softener, Why Doesn’t it Soften the Water?

January 22, 2019

QUESTION: Hello, We have well water that was tested 4 days ago; No iron, ph 7.1, hardness GPG 29. We tested a second sample that was treated through a whole house system from Aquasana. The treated water tested 21 GPG hardness. We are miserable with this product. My hair is damaged, skin is dry, fixtures are coated. There is sandy grit in the water and we have 3 sediment filters…

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“But Does it Really Soften The Water?”

January 9, 2019

That’s the question you need to ask if you are considering the purchase of a “salt-free water softener.” Don’t beat around the bush, pick up the phone and call whatever company is saying that they sell a salt-free water softener and just ask them: “But does it really soften the water?” If they say yes, then I will call them and buy it for you.  I’ll pay for it! It’s…

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Should You Buy a Fleck Water Softener on Amazon?

December 30, 2018

We get literally dozens of these cases some days: Customer: Hi. I purchased a water softener on Amazon along with professional installations. The unit is not cycling. I’ve been trying for a few weeks to reach someone on the Amazon site but no one is replying.  I’ve since had the installer come back out and check to ensure it’s been installed correctly, which was verified.  I think the product is defective….

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DO WATER SOFTENERS HARM SEPTIC TANKS?

November 14, 2018

Can I Use a Water Softener With a Septic Tank? Frequently, potential customers contact us and say “I can’t have a water softener because I have a septic tank.”  That statement, in and of itself is completely untrue. It is simply not true that water softener regeneration discharges pose a problem to septic systems or to the leach field. Studies have shown that water softener regeneration waste water not only…

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8-22-2018 Mailbag

August 22, 2018

Question #1: I need a recommendation for a “water softener” that uses neither salt of potassium? I have kidney disease and my doctor says I need one that does not contain either of these. Pelican tells me what they have PSE1800 is the answer. Is this correct? R.W. Answer: The PSE1800 does not soften the water.  Oh, I know they call it a “water softener” but ask them if the…

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Do Salt Free Water Softeners Work?

May 6, 2018

Actually, before you ask that question, you really should ask “Is there really such a thing as a salt free water softener?” You see, some companies are selling what they call “salt free water softeners” as well as “salt water softeners.”  That begs the question:  If salt free water softeners worked, why on God’s Green Earth would they sell salt water softeners?  No one would buy them. Salt water softeners would…

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What is your take on Magnetic Water Softening Systems?

March 3, 2018

I received this question today: Hi Mark, What is your take on Magnetic Water Softening Systems? https://www.indiegogo.com/projects/sustainable-water-softener#/ They claim that no salt, no backwashing is needed for life. “Fix it once and you are done”.  I’m sure you must have heard of Magnetic Water Softening, and I wanted to know your take on it, since you are an expert. Personally I dont find it convincing. Thank you! S_____________ ANSWER: Thank…

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Compare US Water Systems To Aquasana

February 25, 2018

Q.  [Can you compare] prices for a whole home carbon filter and water softer and the specs? We are about to buy the AquaSauna 1,000,000 gal carbon filter and their saltless softer but I want to compare it to others and their prices too. Thanks — Deanna A.  It’s impossible for me to compare our systems to Aquasana salt-free water softeners and their carbon filters for a few reasons: We…

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1/29/2018 – Questions Answered

January 29, 2018

Q.  “After testing our well water it is showing Nitrate-N at 11.62. The County limit is 10. What type of filter would you suggest?“ A.  I would recommend a reverse osmosis drinking water system, like this:  https://www.uswatersystems.com/aquapurion-plus-5-stage-reverse-osmosis-system.html  Q.  Can the Pulsar Intercepter pre-filter + Pulsar Disruptor sub-micron filter work together as a standalone system? A.  They can, but the water should be pretty clean (Free of iron, sulfur and manganese along with…

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