Should You Buy a Fleck Water Softener on Amazon?

December 30, 2018

We get literally dozens of these cases some days: Customer: Hi. I purchased a water softener on Amazon along with professional installations. The unit is not cycling. I’ve been trying for a few weeks to reach someone on the Amazon site but no one is replying.  I’ve since had the installer come back out and check to ensure it’s been installed correctly, which was verified.  I think the product is defective….

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Still the Absolute Best Method to Remove Iron and Sulfur

December 28, 2018

This is an update of a blog posted in 2017. For over 25 years, I have been involved in pioneering the technology of using hydrogen peroxide for the eradication of iron and sulfur and for the record, I still believe it is the best technology for doing that.  There are many people who still use chlorination for this purpose.  Chlorination is simply the process of adding chlorine to water. This method is used…

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The Truth About Air Injection Iron Filters

December 27, 2018

It seems that these days everyone in the water treatment business is selling an air-injection iron filter.  They market these as “chemical-free iron filters” and some do work… at least for a few weeks or months, unless you have high iron.  Then they may fail sooner.  If you have “low to moderate” iron, they may work for a while, but many are doomed to failure in the long-term.  Maybe, I…

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8-22-2018 Mailbag

August 22, 2018

Question #1: I need a recommendation for a “water softener” that uses neither salt of potassium? I have kidney disease and my doctor says I need one that does not contain either of these. Pelican tells me what they have PSE1800 is the answer. Is this correct? R.W. Answer: The PSE1800 does not soften the water.  Oh, I know they call it a “water softener” but ask them if the…

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1/29/2018 – Questions Answered

January 29, 2018

Q.  “After testing our well water it is showing Nitrate-N at 11.62. The County limit is 10. What type of filter would you suggest?“ A.  I would recommend a reverse osmosis drinking water system, like this:  https://www.uswatersystems.com/aquapurion-plus-5-stage-reverse-osmosis-system.html  Q.  Can the Pulsar Intercepter pre-filter + Pulsar Disruptor sub-micron filter work together as a standalone system? A.  They can, but the water should be pretty clean (Free of iron, sulfur and manganese along with…

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A Real Case Study: Aquasana Rhino Salt-Free Softener

January 13, 2018

Recently, a prospective customer walked into our US WATER SYSTEMS World Headquarters in Indianapolis, Indiana and said that they had some horrible water problems that they were not able to solve. They proceeded to explain that about six months earlier they had installed the Aquasana Rhino Well Water System and that it seemed to work well for a few months, but then the water comning out of it was worse…

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Questions and Answers

January 8, 2018

Q.  I have iron bacteria and my well company gave me a backwashing carbon and some other white media that goes on the bottom is that going to eliminate my problem? A.  Based upon what you have told me, I would say there are two chances:  Slim and None!  Before you do anything, do this first: https://www.uswatersystems.com/us-water-lab-water-test.html  _______________________________________________________ Q.  We have professionally installed ecco water softener ph system in our…

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Iron Pro 2

November 19, 2017

Question: We have an Iron Pro 2 combination water softener, iron filter Fleck 5600 SXT for the whole house.  We have had it almost 6 months.  We still cannot get it to remove  the iron from the water.  We keep adjusting higher and it is still not taking the iron out.  All my appliances , showers, sinks nn and  washer are still turning orange from the iron.  Please contact as…

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How Do You Treat Acid Water?

November 1, 2017

You might have acid water if your copper plumbing looks green and corroded, if you sometimes have “pinhole” leaks in your copper plumbing or if you see greenish-blue stains on sinks, faucets, fixtures, or inside your toilet tanks. Any or all of these issues can indicate that you have acid water. Water with a pH of 7.0 is considered to be neutral.  If the pH is above 7.0, the water…

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