If it’s a Salt-Free Softener, Why Doesn’t it Soften the Water?

January 22, 2019

QUESTION: Hello, We have well water that was tested 4 days ago; No iron, ph 7.1, hardness GPG 29. We tested a second sample that was treated through a whole house system from Aquasana. The treated water tested 21 GPG hardness. We are miserable with this product. My hair is damaged, skin is dry, fixtures are coated. There is sandy grit in the water and we have 3 sediment filters…

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“But Does it Really Soften The Water?”

January 9, 2019

That’s the question you need to ask if you are considering the purchase of a “salt-free water softener.” Don’t beat around the bush, pick up the phone and call whatever company is saying that they sell a salt-free water softener and just ask them: “But does it really soften the water?” If they say yes, then I will call them and buy it for you.  I’ll pay for it! It’s…

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Should You Buy a Fleck Water Softener on Amazon?

December 30, 2018

We get literally dozens of these cases some days: Customer: Hi. I purchased a water softener on Amazon along with professional installations. The unit is not cycling. I’ve been trying for a few weeks to reach someone on the Amazon site but no one is replying.  I’ve since had the installer come back out and check to ensure it’s been installed correctly, which was verified.  I think the product is defective….

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DO WATER SOFTENERS HARM SEPTIC TANKS?

November 14, 2018

Can I Use a Water Softener With a Septic Tank? Frequently, potential customers contact us and say “I can’t have a water softener because I have a septic tank.”  That statement, in and of itself is completely untrue. It is simply not true that water softener regeneration discharges pose a problem to septic systems or to the leach field. Studies have shown that water softener regeneration waste water not only…

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The Future of Water Softening and Filtration is Here!

October 25, 2018

At US Water Systems, we have been working on the next generation of water softeners and water filters for quite some time and the future is now here.  Beginning this month, we will release the future of water softening and filtration, NOW! Before I tell you about our new releases, let me first tell you what the parameters were on what we wanted accomplish: We wanted a system that was…

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8-22-2018 Mailbag

August 22, 2018

Question #1: I need a recommendation for a “water softener” that uses neither salt of potassium? I have kidney disease and my doctor says I need one that does not contain either of these. Pelican tells me what they have PSE1800 is the answer. Is this correct? R.W. Answer: The PSE1800 does not soften the water.  Oh, I know they call it a “water softener” but ask them if the…

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Made in China is Not How We Got Our Name

August 20, 2018

The Water Quality Association (“WQA”) is seeking tariff exemptions for Chinese water treatment products that American Water Treatment Dealers are selling.  I guess that is all well and good, but as the tariffs apply to US Water Systems, all I can tell you is that our name is US Water Systems, not China Water Systems, and we have been phasing out Chinese products for years.  So, while most other Water Dealers,…

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It’s Time for the WQA to Enforce Their Own Code of Ethics

June 26, 2018

The Water Quality Association (hereafter “WQA”) is a trade association which, according to their website… “is the leading voice of the residential, commercial, industrial and small community water treatment industry, representing more than 2,500 manufacturers, suppliers and dealers worldwide.” There is an immediate problem in that this “voice” is sometimes blurred and ethics are compromised. Let me explain… On their website (www.WQA.org), the WQA states this under their Code of…

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Do Salt Free Water Softeners Work?

May 6, 2018

Actually, before you ask that question, you really should ask “Is there really such a thing as a salt free water softener?” You see, some companies are selling what they call “salt free water softeners” as well as “salt water softeners.”  That begs the question:  If salt free water softeners worked, why on God’s Green Earth would they sell salt water softeners?  No one would buy them. Salt water softeners would…

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